Terms of service

Last updated: December 2nd, 2024

Welcome to Fable & Mane!

Fable & Mane, fableandmane.com and intl.fableandmane.com websites (collectively, the “Site”) are owned and operated by Akita Brands Ltd. in the UK and Europe, and Akita Brands Inc. in the United States and Canada (collectively, “Akita Brands” or “we” or “us”).

The Site offers consumers a convenient way to find, learn about, and purchase products from us (the “Products”).  These Terms & Conditions together with any other documents referred to in them such as our Privacy Policy (the “Privacy Policy”) and our Cookie Policy, (collectively, the “Terms”) apply to your use of the Site, whether as a guest or registered user, including any content, functionality, and services offered on or through the Site (the “Services”).

Acceptance of these Terms & Conditions

Please read these Terms carefully before using the Site or any Services.  The Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Akita Brands concerning your access to and use of the Site. By using the Site or any Services, or by clicking to accept or agree to the Terms when that option is made available, you accept and agree to be bound and abide by these Terms (including the Privacy Policy).   If you do not agree to the Terms, you must not use the Services.

Modification of The Terms

From time to time, we may change these Terms in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Site thereafter.  You are responsible for regularly reviewing these Terms. Your continued use of the Site following the posting of changes to the Terms indicates your acceptance of those revisions.

Age Restrictions

You may use the Services only if you are at least 18 years of age.  We do not knowingly market or sell Products for purchase by children. You may buy items from us if you are legally capable of forming a binding contract with us and are able to abide by and comply with these Terms and are not a person barred from receiving the Services under the laws of the United States, Canada, or any other applicable jurisdiction. By using the Services, you represent and warrant that you meet these requirements.  If you do not meet these requirements, you must not access or use the Site or Services.

You may use the Services only in compliance with these Terms and all applicable local, state, national, and international laws, rules and regulations.

The Services and Products that we offer are always evolving, and their form and nature may change from time to time without prior notice to you. In addition, we may stop (permanently or temporarily) offering the Site, Services (in whole or in part) or Products to you or to users generally, without any prior notice or liability to you.

User Registration

You may be required to register with the Site. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

Content That You Submit

Subject to the limitations set forth herein, you or third parties may be able to upload or submit any photographs, comments, video clips, reviews and other communications and content to us (either directly or through our partners, including, without limitation, through TYB) (“Your Content” or “Third-Party Content,” as applicable) to the Site.  You are solely responsible for your use of the Services, for Your Content that you post to the Site, and for any consequences thereof.  Please be aware that any content you submit, post, or display on the Site (including product reviews, or the items you select as part of “Saved Items” will be able to be viewed by other users of the Services and through third party services and websites.  You should only provide Your Content if you are comfortable sharing with others under these Terms.

By submitting, posting or displaying Your Content on or through the Site, you grant us a worldwide, non-exclusive, perpetual, irrevocable, royalty-free license (with the right to sublicense directly and indirectly through multiple tiers) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, create derivative works from, and distribute Your Content and the name submitted in connection with Your Content in any and all media or distribution methods (whether now known or later developed).  You agree that this license includes the right for us to make Your Content available to other companies, organizations, or individuals who partner with us for the syndication, broadcast, distribution or publication of Your Content on other media and services.  We and our affiliates are free to use any ideas, concepts or know-how contained in Your Content for any purpose whatsoever including, but not limited to, developing, manufacturing, distributing and marketing products using such information. We are under no obligation (i) to maintain Your Content in confidence; (ii) to compensate you or any third party for Your Content; or (iii) to respond to Your Content. You are and shall remain solely responsible for Your Content. You waive all moral rights (or similar or equivalent rights in other jurisdictions) you have in such Content to the fullest extent permitted by law.

We may modify or adapt Your Content in order to transmit, display or distribute it over computer networks and in various media and/or make changes to Your Content as are necessary to conform and adapt Your Content to any requirements or limitations of any networks, devices, services or media.

We are under no obligation to use, post or disseminate any of Your Content or Third Party Content, and we have the right, but not the obligation, in our sole discretion, to monitor and edit or remove such content from the Site or take legal action against you or the third party responsible for such content. the absolute right to remove any of in our sole discretion at any time.


You represent and warrant that (a) you own or otherwise control all of the rights to Your Content; (b) that Your Content is accurate; and (c) that use of Your Content does not violate these Terms and will not cause injury to any person or entity.

 

We will not be responsible or liable to you or to any third party in any way for the content, or completeness, accuracy, or reliability of Your Content or Third-Party Content, including, but not limited to, for any errors or omissions, or for any loss or damage of any kind incurred as a result of the use of any such content.

Any content, views, opinions, comments, or questions/responses expressed, submitted, published, posted, uploaded, or otherwise transmitted by third parties or other users through or in connection with the Site,  us or our Products, are solely the views, opinions and responsibility of the parties expressing, submitting, publishing, posting, uploading, or transmitting them and do not necessarily reflect the opinions of Akita Brands.  We take no responsibility and assume no liability for Your Content or for any Third-Party Content.

You hereby authorize us and our third-party service providers to derive statistical and usage data relating to your use of the Site or Products (“Usage Data”). We may use Usage Data for any purpose in accordance with applicable law and our Privacy Policy. Any questions, comments, suggestions, ideas, feedback, reviews, or other information about the Site or Products (“Submissions”), provided by you are non-confidential and we will be entitled to the unrestricted use and dissemination of these Submissions for any purposes, commercial or otherwise, without acknowledgement, attribution, or compensation to you.

 

Guidelines For Reviews

We may provide you areas on the Site to leave reviews or ratings. When posting a review, you must comply with the following criteria: (1) you should have firsthand experience with the Product being reviewed; (2) your reviews should not contain offensive profanity, or abusive, racist, offensive, or hate language; (3) your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability; (4) your reviews should not contain references to illegal activity; (5) you should not be affiliated with competitors if posting negative reviews; (6) you should not make any conclusions as to the legality of conduct; (7) you may not post any false or misleading statements; and (8) you may not organize a campaign encouraging others to post reviews, whether positive or negative.

We may accept, reject, or remove reviews in our sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us, and do not necessarily represent our opinions or the views of any of our affiliates or partners. We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review. By posting a review, you hereby grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully-paid, assignable, and sublicensable right and license to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to reviews.

Your Rights to Use the Services

We give you a personal, worldwide, royalty-free, revocable, non-sublicensable, non-assignable, and non-exclusive license to use the Services (which will include future updates made available to you from time to time provided that you understand that such updates may be subject to additional terms notified to you at the time that such update is made available), subject to these Terms. This license is for the sole purpose of enabling you to use and enjoy the benefit of the Services as provided by us, in the manner permitted by these Terms.

The rights in the Services are licensed, not sold to you. Except to the extent permitted by applicable law, you may not copy, reproduce, republish, disassemble, decompile, reverse engineer, adapt, alter, edit, re-position, rebrand, change, distribute, lend, hire, sub-license, rent, or make a derivative work from the software in the Services.

Payment Options

We currently accept the following payment methods:

Visa, MasterCard, American Express, Discover, Diners Club, Shop pay, Apple Pay, Stripe, Paypal Express[LRG1] , Shop pay.

Product Information

Making A Purchase Through the Services

If you wish to purchase Products or use certain Services, you will be asked to supply certain information, including but not limited to credit card or other payment information. You warrant that all information that you provide to us will be accurate, complete, and current. You agree to pay all charges incurred by you or any other user of your Account and/or any credit card or other payment mechanism issued to you, including without limitation any applicable taxes and shipping, handling, and processing charges, if any, relating to such purchases and transactions. We will charge your credit card when the item you purchased is shipped. Credit card orders shipped to a location other than your billing address may require additional verification. Sales tax is collected in the jurisdictions where we are required to collect taxes.

We only sell Products to individuals who can purchase with a permitted payment method.

You are permitted to purchase Products through the Services only for personal use and not for resale. We may in our sole discretion refuse and/or cancel any order that we believe may lead to the resale of Products ordered from us. Accessing the Services from territories where its contents are unlawful is prohibited. It is your responsibility to ascertain and obey all applicable laws and regulations with respect to the purchase, possession, and use of any Product ordered through the Services.

We reserve the right to refuse to process or complete any transaction and to cancel any transaction, at our sole discretion.

Order Acceptance Policy

The advertisement of any Product through the Services does not constitute an offer to sell. When you place an order through the Services, you make an offer to buy the relevant Products.  Your order or your receipt of an electronic or another form of order confirmation does not constitute our acceptance of your order. We reserve the right at any time after receipt of your order to accept or decline your order. We reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed are subject to additional credit verification. We may also require additional verifications or information before shipping any order, as determined by us in our sole discretion.

Order Limitation Policy

Given the popularity of some Products, we reserve the right to limit the quantities of items that can be purchased.

Pricing & Availability

All prices and availability of Products are subject to change without notice. We make every effort to provide you the most accurate, up-to-the-minute information on pricing and availability. However, some of the items on our web site may be mis-priced or no longer available at the time you place your order.

In the event a Product is listed at an incorrect price, we have the right to refuse or cancel any orders placed for the Product listed at the incorrect price. If an item’s correct price is lower than our stated price, we will charge the lower amount and ship you the item. If an item’s correct price is higher than our stated price, we will cancel your order and notify you of the price error and order cancellation. You will, of course, have an opportunity to purchase the item at the correct price, if you so wish.

If an item you have ordered is not available because it is temporarily out of stock and if we do not believe that we will be able to fill your order at any time (such as, for example, if we have discontinued production of the item you ordered), we will notify you of the same by email and we will cancel and refund your order for that item.

Product Descriptions

All information presented on the Site is intended to be used for personal, educational or informational purposes only.  You are responsible for seeking the advice of appropriate professionals concerning information, opinions, and Products available through the Services. Our Products are not intended to diagnose, treat, cure or prevent any condition or disease. All Products should be used strictly in accordance with their instructions, precautions and guidelines. You should always check the ingredients of Products to avoid potential allergic reactions. Minors should use our Products only with the permission of a parent or legal guardian.

Products may vary slightly from their pictures. The images of the Products on the Site are for illustrative purposes only.  We use reasonable care to ensure that the details, descriptions, images, and prices appearing on the Site are correct at the time the information was entered onto the system. However, we do not warrant that the Product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free. Where appropriate, any colors you see will depend on your monitor and we cannot guarantee that your monitor’s display of any color will be accurate. All features, content, specifications, sizes and prices of Products and services described or depicted on the Site are subject to change at any time without notice. Certain weights, measures and similar descriptions may be approximate and are provided for convenience only. Packaging may vary from that shown. If a Product offered by us is not as described, your sole remedy is to return it unopened in its original packaging in accordance with the Return Policy and Return Procedures.

Shipping Policy

We strive to ship your order as quickly as possible. However, our shipping estimates are not guaranteed or promised that a Product will ship on a specific day or be received by you within a specific period. The amount of time it takes for you to receive a Product will depend on how long it takes us to process your order and how long it takes the carrier to deliver the order to you once it is shipped.

Sorry, we are unable to ship to P.O. boxes or APO addresses. All items must be shipped to a valid street address and shipping charges are based upon the shipment option you select at Checkout.

Shipping to the USA
Orders will be shipped from the USA to addresses within the 50 states of the United States of America. We charge a flat rate of $7 (USD) for Domestic Expedited Delivery (5-8 Business Days). Most packages will be shipped via USPS (United States Postal Service). However, we may use other shipping carriers such as FedEx, UPS, DHL at our discretion.

Shipping to Canada
We charge a flat rate of $20 (CAD) for Expedited Delivery (5-15 Business Days). Orders will be shipped from the USA and most packages will be shipped via FedEx Cross Border. However, we may use other shipping carriers such as USPS, UPS, DHL at our discretion.

Shipping to the UK
Orders will be shipped within the UK via Royal Mail Standard from our distribution center located in the UK. However, we may use other shipping carriers such as DPD, FedEx, UPS, DHL in our discretion. We charge a flat rate of £3 for standard delivery (2-3 Business Days) to the UK.

We charge £5 for express delivery (48 hours).

Shipping to Rest of The World

To place an order for countries outside of US/CA & UK. Please visit: https://intl.fableandmane.com/

Orders for countries outside of the US/CA & UK  will be shipped by a Global-e Carrier Service. All rates, transit times, and charges are calculated at checkout depending on your country or region. Here is a full list of the countries we currently ship to.


Aruba, Austria, Costa Rica, Andorra, United Arab Emirates, Antigua & Barbuda, Anguilla, Albania, Armenia, Angola, Argentina, Australia, Azerbaijan, Bosnia & Herzegovina, Barbados, Bangladesh, Belgium, Burkina Faso, Bulgaria, Bahrain, Benin, St. Barthélemy, Bermuda, Brunei, Bolivia, Brazil, Bahamas, Bhutan, Botswana, Belize, Switzerland, Côte d’Ivoire, Cook Islands, Chile, Cameroon, China, Colombia, Cape Verde, Curaçao, Cyprus, Czechia, Germany, Djibouti, Denmark, Dominica, Dominican Republic, Algeria, Ecuador, Estonia, Egypt, Spain, Ethiopia, Finland, Fiji, Falkland Islands, Faroe Islands, France, Gabon, Grenada, Georgia, French Guiana, Guernsey, Ghana, Gibraltar, Greenland, Gambia, Guinea, Guadeloupe, Equatorial Guinea, Greece, Guatemala, Guinea-Bissau, Guyana, Hong Kong SAR, Honduras, Croatia, Haiti, Hungary, Indonesia, Ireland, Israel, Isle of Man, India, Iceland, Italy, Jersey, Jamaica, Jordan, Japan, Kenya, Kyrgyzstan, Cambodia, Kiribati, Comoros, St. Kitts & Nevis, South Korea, Kuwait, Cayman Islands, Kazakhstan, Laos, Lebanon, St. Lucia, Liechtenstein, Sri Lanka, Lesotho, Lithuania, Luxembourg, Latvia, Morocco, Monaco, Moldova, Montenegro, St. Martin, Madagascar, North Macedonia, Mongolia, Macao SAR, Martinique, Mauritania, Montserrat, Malta, Mauritius, Maldives, Malawi, Malaysia, Mozambique, Namibia, New Caledonia, Nigeria, Nicaragua, Netherlands, Norway, Nepal, Nauru, Niue, New Zealand, Oman, Panama, Peru, French Polynesia, Papua New Guinea, Philippines, Pakistan, Poland, Portugal, Paraguay, Qatar, Réunion, Romania, Serbia, Rwanda, Saudi Arabia, Solomon Islands, Seychelles, Sweden, Singapore, Slovenia, Slovakia, Sierra Leone, San Marino, Suriname, São Tomé & Príncipe, El Salvador, Eswatini, Turks & Caicos Islands, Chad, Togo, Thailand, Timor-Leste, Turkmenistan, Tunisia, Tonga, Türkiye, Trinidad & Tobago, Tuvalu, Taiwan, Tanzania, Uganda, Uruguay, Uzbekistan, Vatican City, St. Vincent & Grenadines, Venezuela, British Virgin Islands, Vietnam, Vanuatu, Wallis & Futuna, Samoa, South Africa, Zambia, Zimbabwe

We are not shipping to the following countries: Afghanistan, Åland Islands, Ascension Island, Belarus, British Indian Ocean Territory, Burundi, Caribbean Netherlands, Central African Republic, Christmas Island, Cocos (Keeling) Islands, Congo - Brazzaville, Congo - Kinshasa, Eritrea, French Southern Territories, Iraq, Kosovo, Liberia, Libya, Mali, Mayotte, Mexico, Myanmar (Burma), Niger, Norfolk Island, Palestinian Territories, Pitcairn Islands, Russia, Senegal, Saint Martin, Somalia, South Georgia & South Sandwich Islands, South Sudan, St. Helena, St. Pierre & Miquelon, Sudan, Svalbard & Jan Mayen, Tajikistan, Tokelau, Tristan da Cunha, U.S. Outlying Islands, Ukraine, Western Sahara, Yemen


Notes:

  • Your order will be shipped after your payment has been approved and/or any other necessary verification has been completed.
  • To be shipped the same day, your order must be submitted, and such approval and verifications completed by no later than 12 pm Eastern/ 9am Pacific.
  • Addresses in Hawaii, Puerto Rico and remote areas may require additional transit time.
  • Shipping Methods and Rates are subject to change from time to time.

Risk of Loss

All items purchased from us are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Refund & Return Policy

Please carefully review your order before confirming your purchase. All sales are considered final.

We do not offer refunds or exchanges for any Products purchased directly from us on the Site with the exceptions of:

  • Defective or damaged item(s)
  • Incorrect item(s) sent

If your item(s) arrives damaged or defective and you would like a refund or replacement, please contact us at support@fableandmane.com within 7 days of the delivered date with your order number, address and photo documentation of any reported damage or defect.

If required to return the item(s), it must be returned to us, unopened (unless the item was received by you in a defective or damaged condition) and in its original packaging, with all accessories. Damaged or defective item(s) returned without their original packaging will not receive a refund.

If you are entitled to a refund in connection with a return the following conditions will apply:

  • Your refund will be in the form of payment used for the purchase.
  • The amount refunded will be the purchase price paid by you for the returned item (which reflects the amount of any discounts, promotions or coupons that you received), including sales tax charged with respect to the item.
  • Credits will be issued after we receive, inspect and process your return. Please allow time for the returned item to be delivered to us, for us to inspect and process the return, and for the credit card issuer to credit your account. Your credit card company determines when the credit will be reflected in your statement. It may take one full billing cycle for the credit to appear on your account.

Note that orders placed with our retail partners are subject to the refund and return policy of each retailer. Please contact the retailer’s customer support team and provide the original dated receipt.

Undeliverable Shipments

Occasionally, shipments to customers are returned to us as undeliverable. For example, this may happen when the address is incorrect, or the customer refuses to accept a shipment, or the carrier is unable to deliver after multiple attempts.

From the USA – If a shipment is returned to us as undeliverable, we will charge a return shipping fee of $7 (USD) per package returned. We will also issue a refund reduced accordingly by the $7 (USD) package return fee, as described in our Refunds Procedures.

From Canada – If a shipment is returned to us as undeliverable, we will charge a return shipping fee of $20 (CAD) per package returned. We will also issue a refund reduced accordingly by the $20 (CAD) package return fee, as described in our Refunds Procedures.

From the UK – If a shipment is returned to us as undeliverable, we will charge a return shipping fee of £3 per package returned. We will also issue a refund reduced accordingly by the £3 package return fee, as described in our Refunds Procedures.

We will not issue you a refund if the return shipping fee exceeds the original purchase price plus the sales tax charged of the item(s) in your undeliverable shipment.

Loyalty Program (Tiger Tribe x TYB)

How to Join Tiger Tribe x TYB

If you are not a member of the Tiger Tribe x TYB, it is free to join.  Go to https://app.tyb.xyz/brand/fableandmane

Certain personal data will be stored including your purchase information. See our Privacy Policy for more information[LRG2] . And visit  TYB for a full list of  their Terms and Conditions: https://www.tyb.xyz/terms-of-service and Privacy Policy: https://www.tyb.xyz/privacy-policy

For more information on Tiger Tribe x TYB please visit: https://intl.fableandmane.com/pages/tyb

Loyalty Program via Smile (expired September 2024)

If you were a member of our previous loyalty program and were eligible to receive rewards (“Rewards”). Rewards can still be redeemed by logging in at fableandmane.com or intl.fableandmane.com and will expire 6 months’ after being issued. Rewards are in the form of a ‘coupon’ that can be used in checkout and cannot be combined with any other promotion. Coupons[LRG3]  cannot be used on our special ‘value bundles or e-gift cards. Not valid on past purchases. Exclusions apply. Offers are subject to change without notice[LRG4] .

Subscription Products

Customers residing in the 50 United States, the District of Columbia, ("United States"), or any U.S. Territory and Canada may subscribe to receive Fable & Mane Products every 30, 60, and 90 days.  Fable & Mane offers different recurring payment options to subscribe: (1)  automatically billed 30-day subscription (“30-day Membership"); (2) automatically billed 60-day subscription (60-day Membership) and (3) automatically 90-day subscription (“90-day Membership"). You can subscribe to our Products by selecting the subscription option on a Product page. Once billed, you can expect to receive your Products in line with the subscription duration you have chosen. When you subscribe to our Products, you will automatically be billed the then-current fee for Fable & Mane Products. Discount coupons cannot be used in conjunction with our subscription Products.


By purchasing a Subscription, you agree to an initial and recurring subscription fee at the then-current subscription rate in the next billing cycle, and you accept responsibility for all recurring charges until you cancel your subscription. You may cancel your subscription at any time, subject to the terms of our Cancellation Policy (below).

Cancellation Policy: You may cancel your subscription at any time by clicking on the link the subscription notification emails and following the cancellation procedures described there. If you need help, feel free to contact us at support@fableandmane.com where we can also assist in amending/cancelling your subscription.  You will not be eligible for a refund for monthly subscription fees paid prior to the month the cancellation takes effect.
If you cancel your subscription, you can re-subscribe at any time.

Code of Conduct

By accessing or using any Services, including but not limited to, when submitting any of Your Content to the Site, you agree to abide by the following standards of conduct. You agree that you will not, and will not authorize or facilitate any attempt by another person or entity to:

  1. Post any information known by you to be false, inaccurate, or misleading.
  2. Post or transmit any content that contains or advocates hate or racism or that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, offensive, obscene, pornographic, lewd, lascivious or otherwise objectionable, in whole or in part, or that interferes with anyone’s use or enjoyment of the Site, as determined by us.
  3. Post or transmit defamatory, libelous, or slanderous content.
  4. Post or transmit any content that infringes another person or entity’s copyright, trademark, right of publicity, or other proprietary right or violates any applicable law. Any person determined by us, in its sole discretion, to have repeatedly violated the intellectual property or other rights of others shall be barred from submitting or posting any further material on the Site.
  5. Post any content which violates any law, statute, ordinance, or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination, and false advertising).
  6. Post any content depicting a health condition in a derogatory or inflammatory way or misrepresenting a health condition in any way.
  7. Post any content for which you were compensated or granted any consideration by any third party.
  8. Post any third-party websites, addresses, email addresses, contact information, or phone numbers.
  9. Reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Services, or use or access to the Site.
  10. Post unsolicited advertising or unlawfully promote products or services, including sending unsolicited email advertisements.
  11. Harass, threaten, stalk or intentionally embarrass or cause distress to another person or entity.
  12. Impersonate another person or entity.
  13. Promote, solicit, or participate in any multilevel marketing or pyramid schemes.
  14. Solicit personally identifiable information from or exploit children.
  15. Engage in disruptive activity such as sending multiple messages in an effort to monopolize the forum or posting unrelated to a forum’s designated topic or theme.
  16. Introduce viruses, worms, Trojan horses, harmful code, or any software or other materials that contain a component harmful to the Site.
  17. Gain unauthorized access to any computer system or nonpublic portion of the Site or interfere with or disrupt the Services or the servers or networks connected to the Site.
  18. Invade the privacy of any person, including posting personally identifying or otherwise private or sensitive information about a person without their consent or harvesting personally identifiable information about the Site’ users.
  19. Engage in, encourage, advocate, provide instructions for or discuss with the intent to commit conduct that would constitute a criminal or civil offense or otherwise violate any federal, state, local, or international law or regulation.

We cannot and do not assure that other users are or will be compliant with the foregoing Code of Conduct or any other provisions of these Terms, and, as between you and us, you hereby assume all risk of harm or injury resulting from any such lack of compliance.

Contents of The Site- Disclaimer

The intellectual Property rights in all software and content (including photographic images) made available to you on or through the Site remain our property and/or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by us and our licensors. You are not permitted to publish, manipulate, distribute or otherwise reproduce in any format any of the content or copies of the content supplied to you or which appears on the Site nor may you use any such content in connection with any business or commercial enterprise.

The Site content (including any graphics, software, recommendations, or other materials) and any materials made available through the Site are provided “as is” and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, express or implied, including but not limited to, all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant or make any representations regarding the use or the results of the use of the materials in the Services in terms of its correctness, accuracy, reliability, or otherwise. The materials in the Services could include technical inaccuracies or typographical errors. These materials could be inaccurate or become inaccurate as a result of development occurring after their respective dates. We undertake no obligation to verify or maintain the accuracy of such information. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.

Operation of The Site – Disclaimer

We endeavor to maintain the Site and its operation, but we are not, and cannot be, responsible for the results of any defects that may exist on the Site.  We offer the Site and the Services as-is.  As to the operation of the Site, we expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to all implied warranties of merchantability or fitness for a particular purpose, title, and non-infringement. We make no warranty that (i) the operation of the Site will meet the user’s requirements; (ii) access to the Site will be uninterrupted, timely, secure, free of viruses, worms, Trojan Horses or other harmful components, or free of defects or errors; (iii) the results that may be obtained from the use of the Services will be accurate or reliable, or (iv) defects will be corrected. You (and not us) assume the entire cost of all servicing, repair, or correction that may be necessary for your computer equipment and software as a result of any viruses, errors, or any other problems whatsoever you may have as a result of visiting the Site. Because some jurisdictions do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.

Links from The Site

If the Site includes links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to the Site, you do so entirely at your own risk and subject to the terms and conditions of use for such websites[LRG5] .

Limitation of Liability; Exclusion of Damages

To the fullest extent provided by law, in no event will the collective liability of Akita Brands and its subsidiaries and affiliates, and their licensors, service providers, employees, agents, officers, and directors, to any party (regardless of the form of action, whether in contract, tort, or otherwise) exceed the amount that you have paid us for the applicable Products or Services in the six (6) months immediately preceding the event or occurrence giving rise to the claim.

To the fullest extent provided by law, in no event will Akita Brands, its subsidiaries, affiliates, or their licensors, service providers, employees, agents, officers, or directors be liable for any direct, indirect, special, incidental, consequential, or punitive damages, including but not limited to loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, regardless of whether such loss or damages are caused by tort (including negligence), breach of contract, or otherwise, even if foreseeable.

These limitations shall apply notwithstanding any failure of the essential purpose of any limited remedy.

The foregoing limitations and exclusions do not affect any liability that cannot be limited or excluded under applicable law.

California Users and Residents

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

Indemnification

You agree to indemnify, defend, and hold us harmless, our officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation by you of these Terms, your use of the Site (including negligent or wrongful conduct) and/or the use of any Services for which you have registered by any other person using your user account.

Copyright Claims

If you believe any materials accessible through the Site infringe your copyright, you may request removal of those materials (or removal of access to those materials) from the Site by contacting us (at the address set forth below) and providing the following information:

  1. Identification of the copyrighted work that you believe to be infringed. Please describe the work, and where possible include a copy or the location (e.g., URL) of an authorized version of the work.
  2. Identification of the material that you believe to be infringing and its location. Please describe the material and provide us with its URL or any other pertinent information that will allow us to locate the material.
  3. Your name, address, telephone number, and (if available) e-mail address.
  4. A statement that you have a good faith belief that the complaint of use of the materials is not authorized by the copyright owner, its agent, or the law.
  5. A statement that the information that you have supplied is accurate, and indicating that “under penalty of perjury,” you are the copyright owner or are authorized to act on the copyright owner’s behalf.
  6. A signature or the electronic equivalent from the copyright holder or authorized representative.

To protect the rights of copyright owners, we maintain a policy for the termination, in appropriate circumstances, of users who are repeat infringers.

Electronic Communications

To the extent consistent with our Privacy Policy, we may in our discretion communicate with you electronically, including but not limited to by email or by posting notices on the Site. You consent to receive communications from us electronically and agree that all agreements, notices, disclosures, or other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Applicable Law & Disputes

The Terms shall be governed by and interpreted in all respects in accordance with the substantive laws of the state of New York, without regard to its choice of law provisions.  The 1980 U.N. Convention on Contracts for the International Sale of Goods is not applicable to these Terms. You agree that any disputes directly or indirectly arising out of or relating to the Terms or the Services (including the purchase of Fable & Mane Products via the Site) shall be resolved exclusively in the state or federal courts located in New York County, New York. You hereby irrevocably consent to such venue and to the exclusive jurisdiction of any such court over any such dispute.

Any cause of action or claim you may have directly or indirectly arising out of or relating to the Terms or the Services (including the purchase of Fable & Mane Products via the Site) must be commenced within one (1) year after the claim or cause of action arises.

No Waiver

No failure on the part of us to enforce any part of the Terms shall constitute a waiver of any of our rights under the Terms whether for past or future actions on the part of any person. Neither the receipt of any funds by us nor the reliance of any person on our actions shall be deemed to constitute a waiver of any part of the Terms. Only a specific, written waiver signed by an authorized representative of us shall have any legal effect whatsoever.

Coupons

Welcome Offer: Enter the unique code at checkout. The discount code is valid for 30 days from receipt of email. cannot be combined with any other promotion. The coupon cannot be used on our special ‘value bundles’ or e-gift cards. Not valid on past purchases. Exclusions apply. Offers are subject to change without notice.Can only be used on a customer's first purchase.

Hair Quiz: To receive 15% off your personalised mane routine, enter the unique code as displayed in the email. Your code will expire 30 days from the issue of the email. Enter the promo code in the relevant box at checkout. This promotion cannot be combined with any other promotion. The coupon cannot be used on our special ‘value bundles’ or e-gift cards. Not valid on past purchases. The coupon code can only be used once. Only valid on www.fableandmane.com US/CA website. Exclusions apply. Offers are subject to change without notice. Available whilst stocks last.

Abandon Cart: To receive 15% off your abandoned cart, enter the unique code as displayed in the email. Your code will expire 30 days from the issue of the email. Enter the promo code in the relevant box at checkout. This promotion cannot be combined with any other promotion. The coupon cannot be used on our special ‘value bundles’ or e-gift cards. Not valid on past purchases. Exclusions apply. Offers are subject to change without notice. Available whilst stocks last.

Friends & Family: Friends & Family Discount: to receive 20% off your order at fableandmane.com or intl.fableandmane.com enter code: FF20 in the promo box at checkout. Only valid on selected items whilst stock last. CANNOT be combined with ANY other promotion. Only one coupon is to be used per transaction. Exclusions apply. This offer cannot be redeemed against purchases of gift cards and other select products. This offer cannot be used on subscription products. Not valid on past purchases. Subject to change without notice. Valid until 7th October at 11:59PM PST.

Black Friday: To receive 25% off your order at fableandmane.com or intl.fableandmane.com code FABLE25 will automatically be applied at checkout. Valid on all items whilst stocks last. CANNOT be combined with ANY other promotion. Only one coupon is to be used per transaction. Exclusions apply including certain travel sized products and value sets. This offer cannot be redeemed against purchases of gift cards and other select products. This offer cannot be used on subscription products. TYB loyalty coins cannot be used in conjunction with this offer. Not valid on past purchases. Offers are subject to change without notice for any reason. Gift with purchase offer is valid on orders with a basket value equal to or over $65 US/CA. Gift with purchase only available whilst stocks last. Gift with purchase cannot be redeemed or exchanged for monetary value. Offer is valid until 2nd December, 2024 at 11:59PM BST

CYBER MONDAY: to receive 25% off your order at fableandmane.com or intl.fableandmane.com, code FABLE25 will automatically be applied at checkout. To receive 30% off *selected lines, code CM30OFF will automatically be applied at checkout and is only valid on selected items ( Moisturizing Volume Spray, Good Karma Hair Set, Healthy Hair Oiling Ritual, Strength & Shine Hair Oiling Duo Healthy Hair Heroes, SahaScalp™ Wild Ginger Purifying Scrub, SahaScalp™ Amla Soothing Serum 55ml) as indicated with a 30% off badge ( and not applicable on all Fable & mane products). Exclusions apply to the -30% off offer. Valid on selected items whilst stocks last. CANNOT be combined with ANY other promotion. Only one coupon is to be used per transaction. Exclusions apply, including certain travel-sized products and value sets. This offer cannot be redeemed against purchases of gift cards and other select products. This offer cannot be used on subscription products. TYB loyalty coins cannot be used in conjunction with this offer. Not valid on past purchases. Offers are subject to change without notice for any reason. Gift with purchase offer is valid on orders with a basket value equal to or over $60 US/CA £65 UK. Gift with purchase only available whilst stocks last. Gifts with purchase cannot be redeemed or exchanged. Offer is valid until 4th December, 2024 at 11:59PM BST

Contact Us

If these Terms do not address your question or if you would like to report a violation of our Code of Conduct, please contact us at support@fableandmane.com

Or write to us at: 30-31 Plympton Street, London, NW8 8AB